Inevitably, from time to time, community rules are broken. When this happens, the association informs residents about the problem and follows what is known as due process procedure.

 

Simply stated, this means that the association always notifies residents of alleged violations before taking any action. Written notice is sent describing the possible rule violation and the residents are asked to correct the problem voluntarily by a specific date. These notices also explain any action the association may take if the violation isn’t corrected.

 

The association understands that things aren’t always as they seem. So, any time we send notices to residents, the board wants to hear the resident’s point of view. We can arrange for residents to meet with the board before imposing any type of penalty by simply contacting us and requesting such a meeting. In fact, imposing penalties isn’t the goal at all!  It’s more important that residents comply with the association rules for the good of everyone in the community. These meetings give residents and the board an opportunity to discuss rule violations informally and arrive at a solution.

               

After they’ve had a chance to talk to a resident about a rule violation, board members will discuss the situation among themselves and make a decision. Residents then receive the board’s decision in writing. For those who may disagree with the decision, the association may have an appeal process, per the community’s governing documents.

 

If you have any questions about covenants compliance or the enforcement procedures in your community, please contact your community manager.